T&C's

Terms of Service

OVERVIEW


This website is operated by The Flower Bandits. Throughout the site, the terms “we”, “us” and “our” refer to The Flower Bandits. The Flower Bandits offers this website, including all information, tools and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here. By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any Services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service. Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.


SECTION 1 - ONLINE STORE TERMS


By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site. You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services.


SECTION 2 - GENERAL CONDITIONS We reserve the right to refuse service to anyone for any reason at any time. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us. The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.


SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION We are not responsible if information made available on this site is not accurate, complete or current.
The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk. This site may contain certain historical information.
Historical information, necessarily, is not current and is provided for your reference only. We reserve This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our
site.


SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.


SECTION 5 - PRODUCTS OR SERVICES (if applicable) Certain products or Services may be available exclusively online through the website. These products or Services may have limited quantities and are subject to return or exchange only according to our Return Policy. To view our Return Policy, please visit [LINK TO RETURN POLICY] We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate. We reserve the right, but are not obligated, to limit the sales of our products or
Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or Services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited. We do not warrant that the quality of any products, Services, information, or other material purchased or obtained by you will meet your expectations, or that any errors
in the Service will be corrected.


Custom Flower Preservation

  • I haocess. For example- white roses tend to dry to a beige or vintage yellow colour and reds cave read the packaging instructions and understand the importance of proper hydration and packaging of my bouquet prior to postage (this will ensure flowers are received in an optimum condition and will obtain the best results from pressing).
  • I understand that ‘The Flower Bandits’ cannot be held responsible for damaged/undesirable outcomes during the drying process as a result of the flowers being in poor condition.
  • I understand that ‘The Flower Bandits’ will use their best judgement as to what flowers are suitable for pressing/drying in the event that they arrive in suboptimal condition.
  • I understand that when pressing or drying flowers, the colours may be altered due to the natural drying prn darken to an almost black colour. Light pinks roses may lose their colour and dry similarly to a white rose. Other factors can affect this, such as the condition of the flower prior to pressing. Subtle colour enhancement is included in all packages and will be discussed once flowers are being reconstructed.
  • I understand that fading of the colours of my pressed bouquet can be expected over time.
    Pink coloured flowers, especially, tend to fade most obviously. However, by following the after-care instructions (these will be sent to you along with your finished frame) the fading process can be minimised.
  • I understand that some debris/pollen can appear in my frame after it has been completed. 
    Although we try our best to avoid this (by meticulously cleaning all frames and brushing flowers with a fine, soft brush), it is sometimes unavoidable due to their organic nature.
  • I understand that although every effort is made to remove any excess or visible glue from the glass, some traces of glue may still be seen as this is what holds the flowers in place.
  • I understand that it may not be possible to use all parts of my bouquet in my frame due to thickness of some flowers, the condition on arrival to us, and spatial limitations of the frame.
  • I understand that all written details added to my frame must be confirmed prior to sealing the frame and cannot be changed after this.
  • I understand that the shipping of my bouquet and finished preservation is my financial responsibility and not covered within the price of my package.
  • I understand that if my preservation is being posted outside of Ireland any customs charges that are applicable are my responsibility as the client to pay.
  • I understand that if my flowers arrive in poor condition and cannot be preserved that the booking fee remains non-refundable (There will be the option to send replacement flowers if desired, or alternatively we can source replacement flowers from a local florist at an additional cost).
  • I understand that if posting my bouquet, I should send it via Registered Post to ensure it is traceable and for proof of postage. In the event that flowers are lost in transit, a tracking number will be required for a refund of the booking fee to be considered.
  • I understand that ‘The Flower Bandits’ cannot be held responsible for any loss or damages during shipping. All preservations are sent via registered post and will be trackable. In the rare event that your preservation arrives and is damaged you must inform us within 48 hours of receipt along with photographic evidence so we can organise a courier to collect it, and return to us for repair.
  • I understand that availability for my preservation must be checked prior to booking in. If this is not done, I will be liable to pay an additional 100 euro fee which will cover payment for additional staff needed to press my flowers. In the event that I have booked in without checking availability and ‘The Flower Bandits’ are unable to facilitate my booking, any payment made will not be refunded. Instead a gift voucher for the amount paid will be sent to me.
  • I understand that the 100/50 euro booking fee is non-refundable in the event of cancellation unless there are exceptional circumstances. Refunds will be made at our discretion.
  • I understand that the remaining balance for the preservation will be due once my flowers are fully dried and removed from the press (approx. 4-8 weeks after receipt of the bouquet).
    If this payment is not made within a reasonable time, or there is no communication from the client, ‘The Flower Bandits’ reserve the right to cancel the order and the pressed flowers will remain our property until full payment is received.
  • I understand that there will be an additional cost associated for the pressing and preservation of any extra flowers/boutonnieres that are sent along with my bouquet (wedding preservation clients only). If larger preservation packages are being chosen, you will be given instructions to send additional flowers if possible, with no additional cost associated.
  • I understand that flowers received by ‘The Flower Bandits’ for preservation will remain their property until all due payments are made.
  • I understand that if no communication to ‘The Flower Bandits’ for a period of 6 months or greater, my order will be cancelled and flowers will be disposed of.
  • I understand that, given the personalised nature of a preserved bouquet or floral frame, no refunds can be issued as it cannot be resold.
  • I understand that ‘The Flower Bandits’ will not copy any design from another artist and will design my frame using their own unique style. Please ensure prior to booking in that you have taken the time to look at examples of our previous work which can be found on our website www.theflowerbandits.ie or on our Instagram account @theflowerbandits.ie.
  • I understand that in the event ‘The Flower Bandits’ is required to register for VAT, this cost will be applied to my order. This is a government fee and is outside of the control of the business.
  • I understand that the approximate turnaround time of 6~9 months can be longer at timesdue to numerous factors. This is a slow art form which cannot be rushed and we appreciate your patience.
  • I understand that ‘The Flower Bandits’ will not be held responsible for any damages to my pressed flower piece due to improper care or display. I will be provided with care instructions on receipt of my finished piece and accept responsibility to follow these instructions.


SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION For more detail, please review our Returns Policy.


SECTION 7 - OPTIONAL TOOLS


SECTION 8 - THIRD-PARTY LINKS We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors. You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed. We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools. Any use by you of the optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s). We may also, in the future, offer new Services and/or features through the website (including, the release of new tools and resources). Such new features and/or Services shall also be subject to these Terms of
Service. Certain content, products and Services available via our Service may include materials from third-parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or Services of third-parties. We are not liable for any harm or damages related to the purchase or use of goods, Services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.


SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS If, at our request, you  send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments. We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service. You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

 

SECTION 10 - PERSONAL INFORMATION Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy, please see [LINK TO PRIVACY POLICY]


SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order). We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.


SECTION 12 - PROHIBITED USES SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses. We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free. We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable. You agree that from time to time we may remove the service for indefinite periods of time orcancel the service at any time, without notice to you. You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and Services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement. In no case shall The Flower Bandits, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.


SECTION 14 - INDEMNIFICATION You agree to indemnify, defend and hold harmless The Flower Bandits and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.


SECTION 15 - SEVERABILITY In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.


SECTION 16 - TERMINATION The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site. If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all
amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

 

SECTION 17 - ENTIRE AGREEMENT Powered by Shopify www.shopify.com The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service). Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

 

SECTION 18 - GOVERNING LAW These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Ireland.


SECTION 19 - CHANGES TO TERMS OF SERVICE You can review the most current version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the  Trade name: The Flower Bandits

  •  Email: info@theflowerbandits.ie
  •  Physical address: Castletown, Carrick-on-Suir, Kilkenny, E32WF61, Ireland.
  •  Registered business number: 9279439I
  •  VAT Number: IE9279439I